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Our role
This website is operated by RoyalCar. We respect your privacy and collect only what’s needed to operate the site, respond to requests, and improve the experience.
1) Data we collect
Contact details you submit (name, email, phone number, message).
Inquiry details (vehicle of interest, trade-in details, preferred appointment time).
Usage data (pages viewed, clicks, device type, browser/OS, approximate location).
Cookies / similar technologies for preferences, analytics, and security.
2) How we use data
To respond to inquiries and schedule test drives or showroom visits.
To provide vehicle availability information and follow up on requests.
To operate, secure, and improve the website.
To measure site performance and understand interest in vehicles.
If permitted, to send updates (e.g., inventory alerts or important notices).
3) Legal bases (where GDPR / UK GDPR applies)
Contract (handling your request or booking).
Legitimate interests (security, basic analytics, service improvement).
Consent (non-essential cookies and marketing). You can withdraw consent at any time.
4) Sharing
We may use trusted providers as processors (e.g., hosting via Framer, analytics, form delivery). They process data on our instructions under agreements designed to protect your information. We do not sell personal data.
5) Cookies & preferences
Non-essential cookies run only with your consent. You can accept, reject, or adjust settings via the cookie banner and revisit your choices anytime through Cookie Settings. You can also manage cookies in your browser.
6) Retention
We keep inquiry and contact records only as long as needed for the purposes described above or as required by law, then delete or anonymize them.
7) Your rights
Depending on your region, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. You can also withdraw consent. To exercise your rights, contact us using the details on this site.
8) International transfers
If data is processed outside your country, we rely on appropriate safeguards (such as standard contractual clauses) provided by our processors.
9) Security
We use reasonable technical and organizational measures to protect your information. No internet service is 100% secure.
10) Children
This site is not directed to children under 16, and we do not knowingly collect their data.
11) Changes
We may update this Privacy Policy from time to time. The most current version will always be posted on this page.
Contact
Questions about privacy? Reach us via the contact details provided on this website.